According to SPER Market Research, In the coming years, the managed service market for ATMs in Indonesia is expected to expand. The number of cash recyclers & cash dispensers, which is anticipated to grow, will assist the growth. Future market growth will be aided by rising bank demand for outsourcing management services, an increase in the penetration of white label ATMs in rural regions, and a rise in ATM withdrawals of cash. The number of cash dispensing and recycling machines has increased, along with the number of bank branches, and managed service providers’ rates have decreased. These factors have all contributed to the robust expansion of the Indonesia ATM Managed Service Market. The market is currently in a stage of expansion with a good chance of developing further and more quickly as positive industry developments are anticipated.
Many banks, financial institutions, and other commercial entities who install ATM machines for their operations are provided with an expert and extensive suite of services known as ATM managed services or ATM-as-a-service. It handles and performs a variety of services, such as cash management, security, maintenance, and caretaking, as well as ATM replenishment and network monitoring, ATM procurement, and ATM deployment. Digitalized technologies are being incorporated by banks, financial institutions, and others to increase revenues, offer services that are convenient and efficient, and lower the operating costs of ATMs that have already been deployed. Similar to how digital technologies like self-service software, EVM chip cards, mobile-based technology, the Internet of Things (IoT), and others are being implemented and adopted, they make it simple to access a variety of complex services like money transfers between accounts, check clearance, and bill transfers, among others. As consumers tend to expect immediate and advanced ATM services for cash withdrawals and other similar services, the increase in debit cardholders is another element driving the market for managed ATM services.
The market for ATM managed services has been negatively impacted by the COVID-19 outbreak. As it entails filling up ATM machines and having direct contact with users, the segment providing ATM replenishment and currency management services has been severely hindered. Also, ATM service providers are concerned about the scenario as a result of the difficulties their staff has encountered due to various national external settings. In contrast, businesses in the market are taking many safety measures to ensure the staff’s safety, particularly the cash management team. The COVID-19 epidemic and social distance standards are also diminishing clients’ reliance on bank branches. Several financial firms are installing new self-service technologies in ATMs with software updates for improved availability, low failure, and fewer service calls in an effort to adapt to the new normal.
The market study provides market data by competitive landscape, revenue analysis, market segments and detailed analysis of key market players such as; Abacus Cash Solutions, Citra Inti Garda Sentosa, Diebold Nixdorf, G4S Indonesia, Kejar, Nawakara Security Solutions, NCR Corporation, PT Advantage, PT Bringin Gigantara, PT Sector Indonesia, PT Swadharma Sarana Informatika, PT Tunas Artha Gardatama, PT Usaha Gedung Mandiri, Trans Dana Perdana, Transnational Solutions, Universal Security, Wiratanu Persada Tama.
Indonesia ATM Managed Service Market Segmentation:
By Type of ATMs: Based on the Type of ATMs, Indonesia ATM Managed Service Market is segmented as; Mobile ATMs, Off-Site ATMs, On-Site ATMs.
By Service Offerings: Based on the Service Offerings, Indonesia ATM Managed Service Market is segmented as; ATM Reconciliation, ATM Repair & Maintenance, ATM Site Maintenance, Cash Management Services, Journal Management, Others.
By Type of ATM Machine: Based on the Type of ATM Machine, Indonesia ATM Managed Service Market is segmented as; Cash Dispensers, Cash Recyclers.
By Service Offering of Cash Management Companies: Based on the Service Offering of Cash Management Companies, Indonesia ATM Managed Service Market is segmented as; Cash Forecasting, Cash Processing, Cash Replenishment Service, Cash Vaulting, Cash-in-Transit, Others.
By Region: This report also provides the data for key regional segments of Bali, Banten, Central Java, DKI Jakarta, East Java, North Sumatra, West Java, Yogyakarta, Others.
This study also encompasses various drivers and restraining factors of this market for the forecast period. Various growth opportunities are also discussed in the report.